Tuesday, September 18, 2018

25 Years of Core Values at South Metro Federal Credit Union

As a business, when you’ve been around for a quarter of a century, you know you’re doing something right.

At South Metro Federal Credit Union, we credit 25 years to sticking to our core values. Our six guiding precepts haven’t changed, regardless of how the business environment has evolved or how we have grown— and we don’t plan on changing them.


1. Provide a “safe haven” for our members’ funds such that their money will never be subject to extraordinary risk

Your trust is important to us. Our members know that trusting us with their money is a smart financial decision— one they can feel good about.

2. Assure non-discriminatory treatment of all classes of members

When you are a member, you are family – no matter who you are. We want you to reach your financial goals and improve your quality of life, and we’ll help you get there.


3. Value individual employee productivity, creativity, and innovation

We wouldn’t be where we are without each employee. They’re the building blocks to our success, and we take that to heart. Because our employees feel valued, they value our members in return.

4. Assure integrity in the handling of all business transactions

Whether it’s a business loan, auto loan, mortgage or something else, we’re here to help – not hoodwink you into a high-interest loan or squeeze profit out of your major life decisions. We want you to succeed, and we’ll give you all the available information we have to help you do that.

5. Recognize “respect” as a valued commodity to be given to our members and earned from the community

We value every member, and we treat you that way. Sticking to these principles and operating in a way people can trust, we’ve earned respect from the community. It’s the community trust that has allowed us to grow over the past 25 years, including adding our Shakopee location several years ago.

6. Make every reasonable effort to serve member needs

Our goal is your success, and we’ll do whatever it takes to get there. We offer a range of services, including loans, checking and savings accounts, business accounts, and VISA cards, as well as a variety of financial educational services. Visit us in Prior Lake or Shakopee, or contact us to learn more.